At Prettyrosy, we know when you buy something online, you want to get your purchase as fast (and as cheaply) as possible. Please see below for details of our shipping policy.
Q: What shipping methods do you use? How much do they cost?
A: We partners with major international shipping companies like USPS, UPS, and EMS. We offer two shipping methods which differ in shipping time. You can choose Expedited Shipping or Standard Shipping on the Order Information page during the checkout process.
To USA & UK & Canada:
1. Flat Rate Shipping (8-15 business days) Not Including Processing Time - $3.99 ($0-$49.99)
2. Flat Rate Shipping (8-15 business days) Not Including Processing Time - Free (Over $55.00)
3. Expedited Shipping (5-7 business days) Not Including Processing Time - $12.99
To Rest of World:
1. Flat Rate Shipping (8-15 business days) Not Including Processing Time - $9.99
Q: Can you guarantee shipping times?
A: Sadly not as this is the responsibility of the postal service. Affected by COVID-19, to make your packages safer and ensure the quality higher, we are improving our delivery process.
Q: Can I track my order?
A: Yes! Our service is fully traceable on websites such as www.usps.com.
Q: Where do you ship to?
A: We ship worldwide. There may be particular locations that we might require additional information to ship to. This is a rare case but if this happens, we will get in touch with you ASAP.
Q: What will happen if I refuse to accept my delivery?
A: If the order is returned to us, once we have received it, we will refund 50% of your payment to you.
Affected by COVID-19, to make your packages safer and ensure the quality higher, we are improving our delivery process, so there maybe a 10-15 working days delay in the delivery.
We're working closely with our fabric suppliers to make sure all the fabrics we use are with disifection guarantee. All of our packages are rigiorously disinfected several times daily using hosital standards